Our rates are based on the information provided by our client. The transport industry standard is to charge by either “cubic weight” or “actual weight”, whichever is greater. This is due to a standard cubic metre weighing an average 250kg. We have created our own formula that takes the above into account primarily and we then add if necessary out of area toll charges, into store delivery, unpacking, packaging and old unit removal and disposal. In order to achieve the highest standard of customer satisfaction it is essential that the specifications of each unit are provided and any extra services required also.